This policy explains what personal information Techknow ("we") collects through techknow237.com, why we collect it and how we protect it. If you have questions, contact us at techknow237@gmail.com.
Information we collect
- Project briefs and messages: your name, email, phone/WhatsApp number, company and the details you share about your project.
- Reviews: your name, role/company, rating and review text. Only your name, role and review are published.
- Chat: messages you send through the live chat widget or WhatsApp.
- Usage data: anonymous, aggregated statistics about pages visited, collected by privacy-friendly analytics.
How we use it
- To reply to your enquiry, prepare proposals and deliver services you request.
- To publish reviews you have consented to share.
- To understand how the website is used and improve it.
We do not sell your personal information, and we do not use it for unrelated marketing without your consent.
Services we use
We rely on trusted providers to run this website:
- Netlify: website hosting and form submissions.
- Google Firebase: storage of submitted reviews.
- Tawk.to: live chat.
- Ahrefs Web Analytics: anonymous visitor statistics.
- Selar: course checkout and payments (governed by Selar's own privacy policy).
- WhatsApp (Meta): if you choose to message us on WhatsApp.
How long we keep it
We keep enquiries for as long as needed to respond and, if we work together, for the duration of the project and any legal record-keeping period. Reviews remain published until you ask us to remove them.
Your rights
You can ask us to access, correct or delete your personal information, or withdraw consent for a published review, at any time by emailing techknow237@gmail.com. We will respond within a reasonable time.
Security
We use HTTPS encryption, access controls and reputable providers to protect your information. No method of transmission over the internet is completely secure, but we take reasonable steps to protect your data.
Changes
We may update this policy from time to time. The "last updated" date at the top shows when it was last changed.